carrying-casual-cheerful-1162964.jpg

FAQ

Find Out More

 

WHAT IS THE JUSTICE BASED APPROACH?

The Justice Based Approach (JBA) is a framework for humanitarian, development, social change, and environmental justice work that is fills the gaps in and improves upon human rights based approaches. It represents a modern critique of how change happens and is based on five key change theories: radical systems, alternative models, everyday activism, living democracy, and brave accountability. United Edge developed the approach to embody its vision for a more just world, and it is already being put into practice by over 1000 people from over 400 organisations across Asia, the Pacific and Europe who have attended the flagship training, “Better Development: A Justice Approach.” Through JBA we can become leaders of change not only in our work but also in our lives.

YOUR COURE SOUNDS GREAT! WHAT EVIDENCE DO YOU HAVE OF ITS IMPACT AND PARTICIPANT SATISFACTION?

United Edge believes in the power of evidence-based decision-making, so we rigorously monitor and evaluate our courses through a modified Kirkpatrick training evaluation model. We systematically collect information at three keys points -- during the course, immediately after the course, and 3 months after the course. This information is used not only to show what is working, but even more importantly to improve the course and its approach.

We’re proud to report that so far:


  • 98% of participants would recommend the training to others working for social change

  • 89% of participants feel able to put their beliefs and passions into action in everyday life

  • 98%  of participants are satisfied or greatly satisfied with the training content and facilitation

  • 76% of participants have used aspects of the Justice Based approach in their work since finishing the training

  • 95% of participants agree or strongly agree that the training helped them see things in a new way


In addition, participants have rated us an average of 6 out of 7 for Good Value for Money and  6.1 out of 7 for Relevance to Their Work. These are just a few of the many metrics we use to collect evidence on the effects of our course.


We also collect stories of change from participants to show the qualitative difference the training makes in their work and lives. Visit our testimonials page to find out more!

WHO DELIVERS THE TRAINING AND WHAT IS THEIR PROFESSIONAL BACKGROUND?

Daniel Bevan and Matthew Kletzing, Directors of United Edge, design and deliver this course. They have over 30 years of experience in humanitarian and development sectors. You can out more about their areas of expertise and background here.

I/MY ORGANISATION IS UNABLE TO PAY BY BANK TRANSFER OR CREDIT CARD. IS THERE AN ALTERNATIVE WAY FOR US TO PAY FOR THE COURSE?

Bank transfers and credit card payments are our preferred methods of payments. When a course takes place face to face, in exceptional circumstances, we are able to accept cash payment on the first day of the training. In such cases, we prefer to be paid in US$. We can accept a limited number of payments per training in the local currency. If the available payment methods are going to be problematic for you, please do get in touch as we are always happy to help find a solution to your particular case.

I AM UNABLE TO PAY THE COURSE FEE. DO YOU OFFER ANY FINANCIAL ASSISTANCE?

We proudly offer a limited amount of financial assistance to help cover part of the fee for people who may otherwise find it difficult to join the course. This is typically reserved for local or national organisations and not usually offered to international organisations. In rare cases, we are able to provide full assistance to attend, but this is extremely limited.

Financial assistance applicants will be assessed on a case-by-case basis. To apply for financial assistance, please contact us. Note that we cannot guarantee that we will be able to offer you a financial assistance. If you are a local or national organisation having budget difficulties, we recommend you contact one of your international partners or donors first to see if they can help before you apply for financial assistance from us.


Between 2017 and 2019 we provided over $62,000 worth of financial assistance to participants, ensuring that grassroots and local organisations with limited funds and big aspirations could develop their work for greater impact and positive social change.

WHAT IS INCLUDED IN THE PARTICIPANT FEE?

We are committed to excellent value for money and hope that our participants not only find the course valuable, but also that they benefit personally and professionally from joining our network of past participants. The participant fee includes:

  • 39 hours of live facilitated learning led by highly experienced facilitators with decades of combined experience in this field

  • Better Development Resource Pack containing notes from every session and a pre-prepared presentation and session plan so that you can hold a sharing session back with your colleagues, wider network and community

  • Ongoing access to our online community of social change makers, including optional quarterly Learning Calls for ongoing professional development

  • A certificate to verify your course completion and increase your job prospects.

  • Exclusive opportunity to join the Advanced Course on the Justice Based Approach and become a United Edge Associate


Note that accommodation and transport costs are not included in the participant fees.

DO YOU OFFER DISCOUNTS FOR GROUPS?

We offer a 10% reduced rate for groups of 10 or more people attending the same course together. Individuals in groups do not all need to attend from the same organisation.


We have had groups of 10 or more participants attend from one single organisation, as well as donors or international organisations funding their partners and grant recipients to attend. We have found that when groups of colleagues attend our course together, they benefit from a shared experience and vision that makes it easier to put the approach into practice in their everyday working lives.

WHO DOES UNITED EDGE BANK WITH?

As an organisation committed to justice, we are working hard to ensure that every aspect of our work is done in an ethical and just way. Deciding whom to bank with was a significant part of this process for us when we first began, because nearly all conventional banks invest money in socially and environmentally harmful ways. That is not a system we want to support.


We are proud to bank with Triodos Bank, one of the most ethical banks in the world. Triodos Bank only invests its money in initiatives that have positive social and environmental impact. This means that the money you entrust to us in our courses or other services will itself also be part of making the world a better place.

I DO NOT WORK FOR AN ORGANISATION AND I WOULD LIKE TO JOIN A COURSE AS AN INDIVIDUAL. IS THIS POSSIBLE?

Yes! The course is just as relevant to independent individuals, activists, volunteers and consultants as it is to people currently employed in a company or organisation.

WHAT LEVEL AND DEPARTMENT OF STAFF IS THE COURSE RELEVANT FOR?

The course is designed for leaders of development and humanitarian agencies, as well as broader civil society and individuals who want to create positive social change or environmental impact in their work, life and community. 


We welcome participants from all levels of organisations and from diverse departments to the course, which creates a rich mix of experience and perspectives. We encourage senior staff to join the course with their teams. The course will be conducted in English.

WHERE AND WHEN ARE YOU RUNNING THE COURSE?

Check out our events page for the latest news and dates!


In addition, we are always looking for opportunities to bring the course to new locations. If you would like us to bring the course to a location near you, please let us know! We are also available to run courses privately for whole teams or organisations, and we also offer other training, coaching and mentoring services, as well as taking on consultancies for like-minded organisations.

WILL I BE ABLE TO ATTEND THE COURSE IF I HAVE SPECIAL ACCESSIBILITY NEEDS?

Differently-abled participants are welcome and encouraged to attend. We work hard to make our course accessible to everyone, regardless of different physical or mental abilities. When you book your place, we will ask you for more information about your specific needs. We'll then work with you to do all we can to make reasonable adjustments to the course to ensure that you can participate in the course.

WHAT LANGUAGE IS THE COURSE DELIVERED IN?

All of our courses are delivered entirely in English. We are able to pause for occasional translation of key words, but we are unable to offer translation beyond that. The trainers have experience and qualification in teaching and training to non-native English speakers, and we believe in using simple English as much as possible to make it easy for everyone to engage.  If you think this will be an issue for you, please contact us to discuss your needs before booking.

WHAT RESOURCES DO I NEED DURING THE COURSE?

As this is an online course, you must have reliable internet and a computer. 
You might want a notebook, but it is not essential because you will be sent notes after you have completed the course.

I NEED TO CANCEL MY BOOKING. WHAT IS YOUR CANCELLATION POLICY?

You can find the full terms and conditions of course bookings here.


If you cancel after submitting the booking form, you will be required to pay a cancellation fee.

  • For cancellations received 10 working days or more before the start of the course - you must pay 25% of your invoice.

  • For cancellations received less than 10 working days and more than 48 hours before the start of the course - you must pay 50% of your invoice.

  • For cancellations received 48 hours or less before the start of the training - you must pay 75% of your invoice.

  • For cancellations received after the start of the course or "no shows" - you must pay 100% of your invoice.


No reduction or refund is available for non-attendance or part-attendance, and you will be required to pay the full price of the course in such circumstances if you do not cancel in advance.


If you are no longer able to join the course that you booked, you may:

  • send another person in your place for no extra charge

  • transfer your registration to another course date at no extra charge

  • pay the course fee according to the cancellation policy

Please get in touch if you need to cancel or if you have any questions.


If you believe there has been a misunderstanding in your registration or there are exceptional circumstances that required you to cancel, please get in touch. We are always happy to discuss alternative solutions in such situations.

I CAN NO LONGER ATTEND THE COURSE I HAVE BOOKED. CAN I ATTEND AN ALTERNATIVE COURSE?

We will do our best to transfer your booking to a different date if space is available. If no space is available, the above cancellation policy applies. Please contact us to discuss this further.

I HAVE A GREAT IDEA THAT CAN MAKE POSITIVE CHANGE IN THE WORLD. WHERE CAN I FIND OUT MORE ABOUT COLLABORATING WITH UNITED EDGE?

Great! We are always looking for new opportunities to put our values into practice to make the world a better place! If you send us an email to info@unitededge.net or connect to us on our Facebook Page, we’ll get back to you as soon as possible.

UNITED EDGE

Subscribe Form

  • Facebook
  • Twitter
  • LinkedIn
  • Instagram
  • YouTube

©2017 BY UNITED EDGE